Patron perception and utilization of an embedded librarian program
Keywords:Library Surveys[MeSH], Perception[MeSH], Embedded Librarians, Evaluation, Library Services, Awareness, Satisfaction
Objective: The study measured the perceived value of an academic library’s embedded librarian service model.
Setting: The study took place at the health sciences campuses of a research institution.
Methods: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.
Results: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.
Conclusions: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.