Patron perception and utilization of an embedded librarian program

Authors

  • Lindsay Blake MLIS, AHIP, Clinical Librarian, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912
  • Darra Ballance MLIS, AHIP, Area Health Education Centers (AHEC) Librarian, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912
  • Kathy Davies MLS, Associate Director of Research, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912
  • Julie K. Gaines MLIS, Head, Augusta University/University of Georgia Partnership Campus Library, Augusta University, Health Science Campus, Russell Hall, Room 222, Athens, GA 30602
  • Kim Mears MLIS, AHIP, Scholarly Communications Librarian, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912
  • Peter Shipman MLIS, Dental Medicine and Cancer Librarian, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912
  • Maryska Connolly-Brown MLIS, Technical Services Librarian, Walter M. Bortz III Library, Hampden-Sydney College, P.O. Box 7, Hampden-Sydney, VA 23943
  • Vicki Burchfield MLIS, Nursing Information Librarian, Robert B. Greenblatt M.D. Library, Augusta University, 1120 15th Street, Augusta, GA 30912

DOI:

https://doi.org/10.5195/jmla.2016.16

Keywords:

Library Surveys[MeSH], Perception[MeSH], Embedded Librarians, Evaluation, Library Services, Awareness, Satisfaction

Abstract

Objective: The study measured the perceived value of an academic library’s embedded librarian service model.

Setting: The study took place at the health sciences campuses of a research institution.

Methods: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.

Results: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.

Conclusions: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.

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Published

2016-09-12

Issue

Vol. 104 No. 3 (2016): July 2016

Section

Surveys and Studies