ClimateQUAL: Advancing Organization Health, Leadership, and Diversity in the Service of Libraries

Authors

  • Elizabeth Connor Daniel Library, The Citadel, Charleston, SC

DOI:

https://doi.org/10.5195/jmla.2019.698

Keywords:

Book Review

Abstract

In a nutshell, ClimateQUAL can help gauge how well a library communicates expectations and rewards related to fairness, innovation, customer service, demographic diversity, and teamwork by surveying staff teams.

Author Biography

Elizabeth Connor, Daniel Library, The Citadel, Charleston, SC

Professor, Library Science & Leadership Studies

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Published

2019-07-01

Issue

Section

Book Review