Implementation of a fee-based service model to university-affiliated researchers at the University of Alberta

Authors

DOI:

https://doi.org/10.5195/jmla.2019.497

Keywords:

Fee-Based Services, Research Metrics, Systematic Review Searching

Abstract

Background: There is growing demand for specialized services in academic libraries, including supporting systematic reviews and measuring research impact.

Study Purpose: The John W. Scott Health Sciences Library implemented a fee-based pilot project for the Faculty of Nursing for one year to test a fee-based model for specialized services, to evaluate its sustainability and scalability for the longer term, and to assess the feasibility of extending this service model to other health sciences faculties.

Case Presentation: The authors describe the development and delivery of the fee-based service model. Through a team-based approach, we successfully provided specialized services including mediated literature searching, research support, and research impact analyses to the Faculty of Nursing.

Discussion: Despite some challenges in developing and implementing the fee-based service model, our pilot project demonstrated demand for fee-based specialized services in the health sciences and suggests potential for this unique service model to continue and expand.

Author Biographies

Janice Yu Chen Kung, Public Services Librarian, John W. Scott Health Sciences Library, University of Alberta–Edmonton

Janice Yu Chen Kung is a Public Services Librarian at the John W. Scott Health Sciences Library, University of Alberta.

Thane Chambers, Research Impact Librarian, University of Alberta–Edmonton

Thane Chambers is the Research Impact Librarian at the University of Alberta.

References

Association of Research Libraries. Fee-based services [Internet]. SPEC kit 259. The Association; 2000 [cited 24 Dec 2017]. <http://www.arl.org/focus-areas/copyright-ip/fair-use/code-of-best-practices/1763-spec-kit-259-fee-based-services-august-2000>.

Downing A. The consequences of offering fee-based services in a medical library. Bull Med Libr Assoc. 1990 Jan;78(1):57–63.

Mahmood K, Hameed A, Haider SJ. Free vs. fee based library services: survey of library leaders in Pakistan. Malaysian J Libr Inf Sci. 2005;10(2):105–15.

Cloutier C. Setting up a fee-based information service in an academic library. J Acad Librariansh. 2005 Jul;31(4):332–8. DOI: http://dx.doi.org/10.1016/j.acalib.2005.04.001.

Brooks AW. Library research on campus: examining a fee-based library service within university walls. J Acad Librariansh. 2010 Jul;36(4):347–50. DOI: http://dx.doi.org/10.1016/j.acalib.2010.05.008.

Knehans A, Dell E, Robinson C. Starting a fee-based systematic review service. Med Ref Serv Q. 2016 Jul;35(3):266–73. DOI: http://dx.doi.org/10.1080/02763869.2016.1189779.

Luzius J, King P. Fee-based document delivery: who’s buying? J Interlibr Loan Doc Deliver Electron Reserves. 2006;16(3):67–73.

Downloads

Published

2019-04-15

Issue

Section

Case Report