Standards of practice for hospital libraries and librarians, 2022: Medical Library Association Hospital Libraries Caucus Standards Task Force

Jill  Tarabula; Donna S.  Gibson; Bridget  Jivanelli; J. Michael Lindsay; Ana  Macias; Sondhaya  McGowan; Lori  Mills; Louise McLaughlin

doi:10.5195/jmla.2022.1590

Authors

Jill Tarabula Regional Medical Librarian, Champlain Valley Physicians Hospital (UVMHN), Plattsburgh, NY. https://orcid.org/0000-0003-1037-5888
Donna S. Gibson Memorial Sloan Kettering Cancer Center, New York, NY. https://orcid.org/0000-0003-3333-6742
Bridget Jivanelli Kim Barrett Memorial Library, HSS Education Institute, Hospital for Special Surgery, New York, NY. https://orcid.org/0000-0002-8707-4859
J. Michael Lindsay Associate Professor, Head of Collections and Access Services, Health Information Center Preston Medical Library, UT Graduate School of Medicine, and UT Health Science Center, Knoxville, TN https://orcid.org/0000-0003-1941-8581
Ana Macias Manager Library Services, Kaiser Permanente https://orcid.org/0000-0003-3736-7503
Sondhaya McGowan Scripps Mercy Hospital, San Diego, CA. https://orcid.org/0000-0003-3736-7503
Lori Mills Librarian, IPCE Coordinator, McLaren Macomb, Mt Clemens, MI.
Louise McLaughlin Health Sciences Library (retired), Woman’s Hospital, Baton Rouge, LA. https://orcid.org/0000-0002-4995-517X

DOI:

https://doi.org/10.5195/jmla.2022.1590

Keywords:

librarians, libraries, hospital library standards, professional role, library services/standards, personnel staffing and scheduling/standards, evidence-based information, virtual library services

Abstract

The Hospital Library Caucus of the Medical Library Association (MLA) follows the practice established in 1953 of developing quality indicators and best practices in the newly developing and fast-changing world of hospital libraries. As these libraries increased in number and prominence, the Joint Commission on the Accreditation of Hospitals (JCAHO) included in 1978 a hospital library standard developed in collaboration with MLA. Subsequent changes in JCAHO, then The Joint Commission (TJC) knowledge management criteria as well as technological changes in the curation and delivery of evidence-based resources influenced standards changes over the years. The 2022 standards mark the most recent edition, replacing the 2007 standards.

References

Gluck JC, Hassig RA, Balogh L, Bandy M, Doyle JD, Kronenfeld MR, Lindner KL, Murray K, Petersen JA, Rand DC. Standards for hospital libraries 2002. J Med Libr Assoc. 2002 Oct;90(4):465–72.

Hassig RA, Balogh L, Bandy M, Doyle JD, Gluck JC, Lindner KL, Reich B, Varner D. Standards for hospital libraries 2002 with 2004 revisions. J Med Libr Assoc. 2005 Apr;93(2):282–3.

Bandy M, Doyle JD, Fladger A, Frumento KS, Girouard L, Hayes S, Rourke D. Standards for hospital libraries 2007. J Med Libr Assoc. 2008 Apr;96(2):162-94. DOI: 10.3163/1536-5050.96.2.162.

Bandy MM, Dudden RF, eds. The Medical Library Association guide to managing health care libraries. Second edition. NY: Neal-Schuman; 2011.

Joint Commission. Program: Hospital: Knowledge-based information resources are available, current and authoritative (IM.03.01.01) [Internet]. In Joint Commission Resources E-dition. Oakbrook, IL: The Commission; [cited 2021 Oct 27].

Joint Commission. Program: Hospital: The hospital plans for continuity of its information management processes (IM.01.01.03) [Internet]. In Joint Commission Resources E-dition. Oakbrook, IL: The Commission; c2021 [cited 2021 Oct 27].

Joint Commission. Program: Hospital: The hospital plans for managing information (IM.01.01.01) [Internet]. In Joint Commission Resources E-dition. c2021. Oakbrook, IL: The Commission; [cited 2021 Oct 27].

Harnegie MP. Penetrating the hospital environment and promoting library resources. J Hosp Librariansh. 2015;15(2):217-225. https://doi.org/10.1080/15323269.2015.1014764.

Medical Library Association. Partner with Hospital Librarians to improve patient care [Internet]. Chicago: The Association; [cited 2022 Mar 25]. https://www.mlanet.org/p/cm/ld/fid=1961.

American Library Association. ALA Accredited Programs [Internet]. Chicago: The Association; [cited 1/20/2022]. https://www.ala.org/educationcareers/node/262/.

Medical Library Association. Academy of health information professionals (AHIP) [Internet]. Chicago: The Association; [cited 2021 Apr 15]. https://www.mlanet.org/p/cm/ld/fid=41.

Medical Library Association. Professional competencies [Internet]. Chicago: The Association; [cited 2021 Apr 15]. https://www.mlanet.org/p/cm/ld/fid=1217 .

Medical Library Association. Health information profession [Internet]. Chicago: The Association; c2021 [cited 2021 Apr 15]. https://www.mlanet.org/p/cm/ld/fid=53.

Cooper ID, Crum JA. (2013) New activities and changing roles of health sciences librarians: a systematic review, 1990-2012. J Med Libr Assoc. 2013 Oct;101(4):268-77. DOI: 10.3163/1536-5050.101.4.008.

Morgan-Daniel J, Goodman XY, Franklin SG, Bartley K, Noe MN, Pionke JJ. Medical Library Association Diversity and Inclusion Task Force Report. Appendix D. J Med Libr Assoc. 2021 Jan 1;109(1):141-153. DOI: 10.5195/jmla.2021.1112

Frati F, Oja LA, Kleinberg J. CHLA Standards for Library and Information Services in Canadian Health & Social Services Institutions 2020. J Can Health Libr Assoc. 2021;42(1): 14-44. DOI: https://doi.org/10.29173/jchla29526.

Van Moorsel G. Analysis of compliance of hospital libraries with the Medical Library Association staffing standard: Examination of the current state of the industry and reconsideration of the standard. J Hosp Librariansh. 2009;9(3):273-285. DOI: doi.org/10.1080/15323260903030938.

Health Science Information Consortium of Toronto. Library Value Toolkit. Benchmarking; Give me an example [Internet]. [cited 1/20/2022]. https://guides.hsict.library.utoronto.ca/c.php?g=430008&p=2932207.

Spencer A, Mamo E, Billman BL. Benchmarking study of hospital libraries. MLA Hypothesis. 2021;31(1). DOI: https://doi.org/10.18060/23805.

Brettle A, Maden M, Payne C. The impact of clinical librarian services on patients and health care organisations. Health Info Libr J. 2016 Jun;33(2):100-20. DOI: 10.1111/hir.12136.

Matthews AP, Flake D. Everything you need in an electronic medical record (EMR): From patients to diagnoses to librarians, J Hosp Librariansh. 2016;16(2):97-106. DOI: https://doi.org/10.1080/15323269.2016.1150726.

Hamasu C, Burroughs CM, Glenn E, Ball AL. Mining data in electronic health record systems: Opportunities for librarians. J Hosp Librariansh. 2017;17(4):282-291. DOI: https://doi.org/10.1080/15323269.2017.1366776.

Sollenberger, J. F., & Holloway, R. G., Jr The evolving role and value of libraries and librarians in health care. JAMA. 2013 Sep 25; 310(12):1231–1232. DOI: doi.org/10.1001/jama.2013.277050

Carlson R, Towner Wright S. Essential Services of Clinical Librarians in Academic and Health Care Settings: A Cross-Sectional Study. Med Ref Serv Q. 2021 Apr-Jun;40(2):168-187. DOI: 10.1080/02763869.2021.1912570.

Saimbert, M. K., Zhang, Y., Pierce, J., Moncrief, E. S., O'Hagan, K. B., & Cole, P. Medical librarians supporting information systems project lifecycles toward improved patient safety. Medical librarians possess expertise to navigate various search resources and can investigate inquiries during IS project lifecycles. Journal of healthcare information management: JHIM. 2010 Winter;24(1):52–56.

Accreditation Council for Graduate Medical Education. ACGME common program requirements (residency). [Internet]. Chicago: ACGME; c2000-2021 [cited 15 Apr 2021]. https://www.acgme.org/what-we-do/accreditation/common-program-requirements/.

American Nurses Credentialing Center. Magnet model–creating a Magnet culture [Internet]. Chicago: American Nurses Association; [cited 15 Apr 2021]. https://www.nursingworld.org/organizational-programs/magnet/magnet-model/.

National Committee for Quality Assurance. Physician and hospital quality certification [Internet]. Washington DC; NCQA; [cited 15 Apr 2021]. https://www.ncqa.org/programs/health-plans/physician-and-hospital-quality-phq/?utm_medium=cpc&utm_campaign=edu-smart-text&utm_source=google&utm_term=00000000.

Jones DA, Esparza JM, Duggar DC. Initial entry of knowledge-based information (KBI) into the electronic health record and internal medicine residents' perceptions of KBI resources in the record, J Hosp Librariansh. 2011;11(4):325-337. DOI: https://doi.org/10.1080/15323269.2011.611108.

Bleich MR, Brown R. Evidence-based leadership practice and the role of the librarian. J Contin Educ Nurs. 2019 Dec 1;50(12):537-539. doi: 10.3928/00220124-20191115-03.

Oelschlegel S, Grabeel KL, Tester E, Heidel RE, Russomanno J. Librarians promoting changes in the health care delivery system through systematic assessment. Med Ref Serv Q. 2018 Apr-Jun;37(2):142-152. DOI: 10.1080/02763869.2018.1439216.

Harnegie MP. Evaluation of library usage and attitudes of residents and fellows: Results of 017–2019 surveys, J Hosp Librariansh. 2021;21(2):141-157. DOI: https://doi.org/10.1080/15323269.2021.1899781

Coleman DE, Robbins K. Strategic planning for a single person library. J Hosp Librariansh. 2016;16(4):299-304. J Hosp Librariansh. 2017;17(4):282-291.

Delawska-Elliott B, Grinstead C, Martin HJ. Developing a Marketing Orientation in Hospital Library Services: A Case Report. Med Ref Serv Q. 2015;34(4):481-9. DOI: 10.1080/02763869.2015.1082390.

Centers for Disease Control and Prevention. Health Insurance Portability and Accountability Act of 1996 (HIPAA). [Internet]. Atlanta, GA; CDC; rev 2018 [cited 17 Jan 2022]. https://www.cdc.gov/phlp/publications/topic/hipaa.html.

U. S. Copyright Office. What is copyright? [Internet]. Washington DC; [cited 17 Jan 2022]. https://www.copyright.gov/what-is-copyright/.

Gibson DS, Hernandez M, Draemel A. Destination library: Validating the importance of physical space. J Hosp Librariansh. 2015;15(3):251-261. DOI: https://doi.org/10.1080/15323269.2015.1049057.

Case Western Reserve, University Archives. Glossary of Archival Terminology. [Internet]. Cleveland, OH: The University; c2007 [cited 17 Jan 2022]. https://case.edu/its/archives/Records/glossary.htm.

Western New York Library Resources Council. Hospital Library resources program [Internet]. Cheektowaga, NY: The Council. C2022 [cited 17 Jan 2022]. https://www.wnylrc.org/hospital-library-services-program.

Medical Library Association. Consumer health specialization [Internet]. Chicago,IL: The Association; c2021 [cited 2021 Apr 15]. https://www.mlanet.org/p/cm/ld/fid=329.

HealthIT.gov. What is an electronic health record (EHR)? c2019 [cited 27 Oct 2021]. https://www.healthit.gov/faq/what-electronic-health-record-ehr.

Indeed. What is a service level agreement? c2021 [cited 1Mar 2022}. https://www.indeed.com/career-advice/career-development/service-level-agreement.