Placing wireless tablets in clinical settings for patient education

Authors

  • Judy C. Stribling MA, MLS, Assistant Director, Clinical Services, Myra Mahon Patient Resource Center and Samuel J. Wood Library, Weill Cornell Medicine, 1305 York Avenue, New York, NY 10065
  • Joshua E. Richardson PhD, MLIS, MS, Health Information Technology (IT) Researcher, Center for the Advancement of Health IT at RTI International, Chicago, IL 60606

DOI:

https://doi.org/10.5195/jmla.2016.66

Keywords:

Audiovisual Aids, Computers, Handheld, Data Collection, Feasibility Studies, Multimedia, Patient Education as Topic, Patient Satisfaction, Aldiko, e-Reader, Nexus 7, Video Tutorial

Abstract

Objective: The authors explored the feasibility and possible benefit of tablet-based educational materials for patients in clinic waiting areas.

Methods: We distributed eight tablets preloaded with diagnosis-relevant information in two clinic waiting areas. Patients were surveyed about satisfaction, usability, and effects on learning. Technical issues were resolved.

Results: Thirty-seven of forty patients completed the survey. On average, the patients were satisfied in all categories.

Conclusions: Placing tablet-based educational materials in clinic waiting areas is relatively easy to implement. Patients using tablets reported satisfaction across three domains: usability, education, and satisfaction.

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Additional Files

Published

2016-11-21

Issue

Vol. 104 No. 2 (2016): April 2016

Section

Case Report